The First Step
We understand that deciding to start therapy can be a difficult decision. Once you have decided to seek support we will try and make this process as simple as possible. If you feel uncomfortable in calling or expressing your issue in writing, just drop us an email with your contact number, with a request for a senior practitioner or the Director of SACAC Counselling to call you back. We will make every effort to assign the right therapist for you.
The First Session
We recommend that you come 10 to 15 minutes early for the first session so that you have ample time to complete the formalities and sign the consent form.
Research shows it is the strength of the relationship between the therapist and client that is the best indicator of a good outcome. The very first session is more of a consultation to help you decide if the therapy will work for you and whether you are comfortable working with your assigned therapist.
It is important to note that by coming for the first session you are not committing yourself to continuing with the therapy. Additionally, if you feel that you are not comfortable and motivated with the style of the therapist, you may request for a change as there are other therapists in the practice whose style may suit you better.
We have recently moved to unit #09-04 in Thong Teck Building on 15, Scotts Road, Singapore 228218. This is at a walking distance from both The American Club and The Tanglin Club, as well as from Orchard MRT. The location is very private as there are a limited number of offices on this level as well as in the building. Please note that limited parking facilities are available in the building. You can also park your car at Shaw Centre, Royal Plaza on Scotts or at the Far East Centre which is on the opposite side of Scotts road.
Our facilities are new with a number of counselling rooms and a comfortable waiting area. There are separate counselling rooms for children and adults. We offer Wi-Fi and phone charging facilities. There are also a couple of iPads available so that you can browse while you wait.
We have a comprehensive library with more than 500 books available for you to borrow. The books cover a range topics including parenting, addiction, depression, anxiety, self-esteem building, anger management and relationships. Please approach our Customer Service Executive if you are interested in borrowing any books.
Our fee ranges from $225 to $270 (inclusive of 7% GST)
Reduced Fee Services
We aim to make our services widely available and offer reduced fees for those who are unemployed or on a low income. If you think you qualify for our reduced fee services, please contact us at firstname.lastname@example.org.
Payments can be made at the end of each session. We accept cash, cheques, NETS and credit cards (Visa / MasterCard).
Payments can also be made by PayPal.
For cancelled sessions you are requested to provide a minimum 48 hour notice, failing which you will be charged for the same.
SACAC Counselling is registered with major health insurance companies.